Terms & Condition
1. Introduction
Welcome to Total Organic. These Terms and Conditions govern your use of our website, [www.totalorganic.com](http://www.totalorganic.com) (the "Site"), and all purchases of products (like Foxnut, Honey, Aloe Vera gel, and others) made through the Site. By accessing our Site and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.
2. Products and Information
Product Description: We strive to accurately display the colours, details, and descriptions of our products. However, slight variations may occur due to the natural origin of our items. The product packaging may also vary.
Nutritional & Health Claims: Our products are intended to support a healthy lifestyle. They are not intended to diagnose, treat, cure, or prevent any disease. You should always consult with a healthcare professional before making any significant changes to your diet or health regimen, especially if you have known allergies or medical conditions.
3. Orders and Payment
Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available, inaccuracies in product information, or issues identified by our fraud detection systems.
Pricing: All prices are listed in INR. We reserve the right to change prices at any time without notice. The price charged will be the price valid at the time your order is placed.
Payment: Payment can be made via the methods offered at checkout (e.g., credit/debit cards, UPI, net banking). All payments are processed securely by our third-party payment gateways. Your payment information is encrypted and we do not store full credit card details on our servers.
4. Shipping and Delivery
Shipping Areas: We currently ship to [List countries or regions, e.g., India, or specific pin codes]. Please check our Shipping Policy for details.
Delivery Times: Estimated delivery times are provided for reference only. We are not liable for delays caused by unforeseen circumstances, courier service failures, or force majeure events (e.g., natural disasters, strikes).
Title and Risk: The risk of loss and title for products pass to you upon our delivery to the carrier.
5. Returns, Refunds, and Cancellations
Cancellation: You may cancel your order within 24 hours of placing it, provided it has not yet been shipped.
Returns & Refunds: Due to the perishable nature of our food and wellness products, we generally do not accept returns for reasons of change of mind. We will, however, accept returns and offer a full refund or replacement if the product is:
Damaged during transit.
Incorrectly shipped.
Found to be defective or spoiled upon delivery.
Please contact us within 24 hours of delivery to report such issues. Our detailed Return & Refund Policy is available on a separate page.
6. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Total Organic or its content suppliers and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.
8. Privacy
Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms and Conditions by reference. Please review it separately.
9. Limitation of Liability
To the fullest extent permitted by law, Total Organic shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or products. Our total liability for any claim arising from these Terms or your use of the products shall not exceed the cost of the products you purchased.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@totalorganic.store
Address: 235, Binnamangala, 2nd floor, 13th Cross Road, Indira Nagar 2nd Stage, Bengaluru 560038